Terms & Conditions

Each Kitchen porter is hired for a minimum of 25 hours a week.

The price per hour is the same for all shifts and days whether weekdays or weekends.
The week runs from Monday to Sunday and the customer will be invoiced weekly after the Sunday that week ends.
Payment terms are on receipt of invoice.

The price quoted per hour on our website is a firm price and includes all sickness and holiday cover required with no hidden or extra costs.

Kitchen porters are only paid for the hours worked.

We guarantee to replace any kitchen porter the customer is unhappy with within 24 hours.

The initial contract with the customer is one month after which the customer can cancel by giving one weeks’ notice.

The customer will provide the rota for the following week at least 2 days in advance of the start of that week.

If any changes are required during the week we will endeavour to adopt a flexible approach satisfying the changes required by the customer.

All kitchen porters work exclusively for Master Cleaners Ltd.

Any attempt to solicit any of our kitchen porters, if successful will result in legal action for damages, the measure of these damages will be 1 year’s loss of profit for that particular kitchen porter based on an average hourly weekly shift.

Where several kitchen porters are hired we can supply an onsite supervisor for a minimum of 25 hours a week at £1.50 + VAT per hour above the normal kitchen porter rate quoted on our website.

By engaging any of our kitchen porters it is implied the customer fully understands and accepts our terms & conditions.